Torrid in Visalia, CA Open now

Reviews about Torrid

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  July 14, 2019, by Erica L
  I use to love coming into this store but now not so much. The employees are very helpful but in other word's a little to nosey. It got a little to annoying to shop in the store so I shop online in privacy & pick up in-store but this last time I picked up the lady made me feel so uncomfortable & a little embarrassed. She demanded that I open up my package & check my stuff right in front of her. I asked why & she said it's a new policy to make sure you got the right item(s) ordered. So I did & she saw my personal items, laughed & said oh girl those are to big. You should try out the other style as well, we'll do a return right now. I said no thanks, I'm fine with what I ordered. She bagged my stuff, then laughs & says you guy's have fun with your new item's. How freaking embarrassing! The other person who walked in behind me was a family member & not a significant other! Employees shouldn't force a customer to open their packages in front of them, nor should they make inappropriate gestures or comments or make customers feel uncomfortable in anyway! I'll definitely have my stuff shipped to my house for now on.